Amazing hotel, definitely the best "bang for the buck" in Arequipa. Reminds me of old Cataratas in Foz do Iguaçu before the Belmond purchase: a distinguished hotel, a bit off the main area, with history, colonial décor, spacious rooms and a pink palette. Amazing beds, amazing bathroom and very courteous staff. The restaurant was also really good, and the alpacas roaming the backyard were a nice touch. We had only one (not so minor) inconvenience when at 3:00am another guest decided to take phone calls at the corridor just out of our room with his ringtone set to loud. However, hotel management dealt with the situation admirably and I have no further complaints about it.
Fox
ינואר 2024
The bed was comfortable, and although the rooms are not soundproof, the hotel is surrounded by a large park, so it is relatively quiet. The decoration of the hotel is very tasteful, and for being an older property, it is well maintained. A special mention to the staff: they made it a truly unique and enjoyable experience. When we had a problem with the water in the bathroom, they promptly sent a person to fix it. When we asked to change the shampoo and soap devices, they did it as soon as possible. We asked for extra complimentary bottled water and they provided that. We wanted to use the jacuzzi of the hotel, but because of maintenance, they offered us to use the jacuzzi in a suite. Due to a delay with the availability of the suite, they offered complimentary room service and let us stay as much as we wanted in that suite.
Josue
מאי 2024
Very comfortable 5-star hotel. The room was spacious and the king-size bed very comfortable. Location is good, if you don't walking several blocks to reach the main attractions. Breakfast was excellent, with some GF and DF options. And the staff was very helpful. A plus is the large and secure parking lot.
Riccardoforte
דצמבר 2023
Reception very helpful (Fiorella) was very understanding with my needs, bell boys were helpful and attentive, Breakfast was good and prepared good eggs for me, good internet, nice room looking to gardens and I can hear birds from it, good grounds which I took an joyful stroll. Nice pool. I really like this hotel.
Nelson
מרץ 2024
We loved the staff, food, room the hotel was lovely. The pool area is pretty, grounds are beautiful, small hiking trail to walk daily. Alpaca on property and Juanita a 120 yr old tortoise. Playground for kids. Hot tub
Mussatto
יולי 2024
Beautiful hotel, with amazing gardens, an excellent restaurant, spacious rooms, comfy beds and pillows, well-trained staff, and delicious breakfast, and at walking distance from the historical center and the mundo alpaca to buy alpaca-made clothes.
Viclar
יולי 2024
Beautiful hotel with spacious rooms
Jeffrey
ינואר 2025
We loved all the amenities - pool, playground, alpacas, and lots of space.
Emily
דצמבר 2022
The building, the restaurant and garden area and pool
Fiona
ינואר 2025
Beautiful grounds Attentive personnel
Maria
ינואר 2025